Consumers can protect themselves against any fraud and or cheating by taking following precautions: • Take Bills of every purchase. • Read contract before signing. • Make online or cheque payment of every possible purchase. • Use common sense and experience before making payment in any scheme, services or products.…
The main function of the Central Authority shall be to: (a) Protect, promote and enforce the rights of consumers as a class, and prevent violation of consumers rights under this Act; (b) Prevent unfair trade practices and ensure that no person engages himself in unfair trade practices; (c) Ensure that…
Where a trader or a person against whom a complaint is made or the complainant fails or omits to comply with any order made by the Commission, the State Commission or the National Commission, as the case may be, such trader or person or complainant shall be punishable with imprisonment…
The Act provides for Constitution of the Consumer Protection Council at Central, State & District Level known as “Central Consumer Protection Council”, “State Consumer Protection Council & District Consumer Protection Council. Which shall primarily sit at least once a year and as and when required at such time and place…
If after proceedings Commission is satisfied that the goods complained against suffer from any of the defects specified in the complaint or that any of the allegations contained in the complaint about the services are proved, it shall issue an order to the opposite party directing him to do one…
On receipt of a complaint made the District Commission/State Commission/National Commission may, by order, allow the complaint to be proceeded with or rejected: Provided that a complaint shall not be rejected unless an opportunity of being heard has been given to the complainant: Provided further that the admissibility of the…
A Complaint means any allegation in writing made by a complainant stating that: (ii) The goods bought by him or agreed to be bought by him suffer from one or more defects, (iii) The services hired or availed of or agreed to be hired or availed of by him suffer…
A consumer complaint can be made in writing in relation to any goods sold or delivered or agreed to be sold or delivered or any service provided or agreed to be provided may be filed with a District Commission, State Commission or National Commission (NCDRC) as per the territorial and…
Legal Notice which is sent by lawyer and or Notice sent by consumer is not compulsory as per provisions of Consumer Protection Act. However it is highly advisable to always send a written communication or legal notice through lawyer to the opposite party i.e to seller / manufacturer/ provider of…
All consumer complaints shall be filed before the District Commission, the State Commission or the National Commission within two years( 2 Years) from the date on which the cause of action has arisen.